Returns & Exchanges

At 4K COSMO, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day window for returns on items in their original, unopened condition.

Return Process

• 1.
  Check Eligibility

  Ensure your products are unused, in their original packaging, and within 30 days of the delivery date to qualify for a full refund.

• 2.
  Submit a Request

  Contact our support team at [email protected] with your order number and the reason for the return to receive your RMA authorization.

• 3.
  Pack and Ship

  Securely pack the items to prevent damage during transit and use the provided prepaid shipping label or your preferred carrier to send the package back.

• 4.
  Receive Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.